Urban Service Quality Loop
Jazan Performance Management
Urban Service Quality & Visual Distortion Loop
A governed, seeded shell that preserves the bundle's six-dashboard story from strategic monitoring through KPI workspace, case intelligence, decision command, runtime evidence, and action audit.
Demo data - seededDashboard-rigid bundleHuman-authorised actions
01
One objective - six governed KPIs - live threshold state
Strategic objective
Sustain and improve municipal service quality and visual distortion response
One objective, six governed KPIs, and a dashboard-rigid story from monitoring to audit.
استدامة وتحسين جودة الخدمات البلدية ومعالجة التشوه البصريVision 2030 Quality of LifeMOMRAH municipal index25 municipalities and 1.6M residents
Cascade - one objective to six KPIs - drill into any KPI workspacelive seeded navigation
OBJ-SVC-QUALITY-01Objective governance spine
KPI 1
Visual distortion closure quality
جودة إغلاق التشوه البصريIn breachمُخل بالحد
0.71target 0.85
-0.14 below
Field ComplianceMonthly2 open cases
Forecast risk 0.78 for 2 weeks
KPI 2
Service request closure rate
نسبة إغلاق طلبات الخدماتMeeting targetمحقق الهدف
0.92target 0.90
+0.02 above
Services AgencyMonthly1 open cases
SLA drift or backlog growth
KPI 3
Average permit issuance time
متوسط إصدار الرخصApproaching triggerيقترب من العتبة
6.4 daystarget <=5 days
+1.4 over
Permit OfficeMonthly1 open cases
5-day commercial or 14-day building permit threshold
KPI 4
Urban service coverage
نسبة تغطية الخدمات الحضريةMost targetجاهزية تشغيلية
0.96target 0.95
+0.01 above
Planning OfficeMonthly
Coverage drops in any zone
KPI 5
Emergency and resilience readiness
مؤشر صمود الأزمات والطوارئMost targetجاهزية تشغيلية
0.82target 0.80
+0.02 above
Civil DefenceMonthly1 open cases
Any critical drill failure
KPI 6
Citizen satisfaction
رضا المستفيدينEmergingجاهزية تشغيلية
0.78target 0.75
+0.03 above
Performance OfficeQuarterly
Quarterly drop greater than 0.05
Active risk case - highest priority
Sabya - Visual distortion closure quality
Decision candidate awaiting review after complaint-cluster anomaly and forecast breach.
JZN-DEC-1007 - Awaiting review