Jazan Use Case

Urban Service Quality Loop

Golden ShellDecision Centre

Jazan Performance Management

Urban Service Quality & Visual Distortion Loop

A governed, seeded shell that preserves the bundle's six-dashboard story from strategic monitoring through KPI workspace, case intelligence, decision command, runtime evidence, and action audit.

Decision centreRuntime evidenceAction audit
Demo data - seededDashboard-rigid bundleHuman-authorised actions

Portfolio · KPI 2 · service request closure rate

JAZAN PERFORMANCE MANAGEMENTKPI workspace - municipality monitoring and governanceShow KPI status by municipality, portfolio trend, open cases, and the drill path into case review
Demo data - seededRoute 02 - KPI workspace
ENعربي
Seed snapshot 07 Sep 06:14
02

Show KPI status by municipality, portfolio trend, open cases, and the drill path into case review

KPI-2
Meeting targetمحقق الهدف

Service request closure rate

Percentage of municipal service requests closed within SLA. Higher is better.

Computed monthly from analytics.fct_jazan_service_quality.

نسبة إغلاق طلبات الخدمات
Target0.90
TriggerSLA drift or backlog growth
Directionhigher is better
OwnerServices Agency
Meeting target22of 25 municipalities
Approaching3watch or trigger threshold
In breach0below contractual threshold
Open cases1decision review required

Portfolio trend

Cross-municipality average

1 open case on this KPI

Abu Arish requires review

JZN-DEC-1011 - Abu Arish

Backlog and repeated SLA misses require field rebalance.
Review case

Municipality ranking - 25 municipalities

Current value, position, target, state, and direct drill path into the case workspace.

#MunicipalityCurrentPositionTargetStateDrill
1Abu Arish0.89
0.90-0.010
Watchقيد المراقبة
Open case
2Jazan0.94
0.90+0.040
Healthyجاهزية تشغيلية
No case
3Sabya0.91
0.90+0.010
Healthyجاهزية تشغيلية
No case
4Samtah0.87
0.90-0.030
Approaching triggerيقترب من العتبة
No case

Governance evidence

Classified assets, freshness, and lineage path

Sourcesource_jazan.service_requests
Analytics martanalytics.fct_jazan_service_quality
Outputoutput.jazan_service_rnn_forecast
Freshness8m old
Restricted source8m old
source_jazan.service_requests

Owner: Services Agency

sourcerawstaging
Internal8m old
analytics.fct_jazan_service_quality

Owner: Services Agency

sourcerawstaginganalytics
Internal model outputFresh
output.jazan_service_rnn_forecast

Owner: Forecast Runtime

analyticsoutputdecision
Governed lineage path
sourcerawstaginganalyticsoutputdecisiondashboard
Quality and classification controls
  • Column descriptions present for KPI marts and decision tables.
  • Ownership and stewardship defined for every governed asset.
  • Freshness badges reflect seeded runtime timestamps.