Authorises the top recommendation and opens the corrective-action lifecycle.
decision.approved + action.lifecycle snapshotPerformance Office approver and action ownerUrban Service Quality Loop
Jazan Performance Management
Urban Service Quality & Visual Distortion Loop
A governed, seeded shell that preserves the bundle's six-dashboard story from strategic monitoring through KPI workspace, case intelligence, decision command, runtime evidence, and action audit.
Demo data - seededDashboard-rigid bundleHuman-authorised actions
Portfolio · KPI 1 · Sabya · DEC-1007 · Decision command
Decision command · DEC-1007
ENعربيLive · seeded demo
DEC-1007
Sabya · Visual distortion closure quality
Action approve authorised by reviewer_01 and dispatched. Decision case file not yet closed by Performance Office.
Under reviewAction fired
Decision cycle
Move the reviewer through a clear authorisation sequence
1
1. Review evidenceForecast, anomaly, governance, and KPI context should be read together before approval.
22. Select actionComparable-case effectiveness and owner capacity should guide the action choice.
33. Preview consequencesEvery email, ticket, or escalation should be visible before a human confirms it.
44. Authorise and logBilingual rationale and audit logging are part of the decision, not an afterthought.
55. Track recoveryThe decision remains accountable until measured recovery evidence unlocks.
3. Preview consequences
Preview the external and internal side effects before firing the action
Returns the recommendation to the reviewer/runtime owner with tracked feedback.
decision.revision_requested + reviewer noteModel reviewer and municipality ownerTriggers an escalated decision path for Emarah or MOMRAH review.
decision.escalated + escalation audit eventSenior reviewer and escalation recipientCreates a municipal service-desk record linked to the corrective action.
ticket.request + linked_action_idService desk and action ownerSends a bilingual notification to the named municipal owner.
notification.outbox + email delivery logMunicipality owner and audit trailOpens the linked case workspace without creating an external side effect.
No external record createdApprover onlyAudit assurance
Human authorisation, no autonomous escalation, append-only evidence
No approval runs autonomously from this page.
Authorises the top recommendation and opens the corrective-action lifecycle.
decision.approved + action.lifecycle snapshot